Aftercare
Free Cleaning and Adjustments
Naked Specs provides ongoing aftercare service to look after your eyewear for as long as you have them. Drop in to our South Freo store and we’ll be happy to give your glasses a complimentary clean and to make any adjustments to their comfort and fit.
Professional Glasses and Sunglasses Repairs
Customers can trust that Naked Specs will find a solution whatever the problem. We work with the simply amazing team at Frame Care Australia, a small, family-owned business who specialise in innovative and professional repairs and enhancements.
So, if you have had an accident with your glasses frame, simply pop into the store or send us a picture and we will arrange for our friends at Frame Care Australia to make an assessment.
Customers can trust that Naked Specs and Frame Care Australia will do the best possible repair. And it won’t take forever!
We Resolve Any Issues
In the rare situation that a customer has issues with either the prescription, frame or lenses, our highly trained and compassionate staff will always work with you to find
the right solution. We are there for you every step of the way and never turn our backs if things are tricky or difficult. This is another key reason that our customers come back to us time after time. They can always trust us to do the right thing and find the right solution.
Life is easy when things go right, but it is when things are tricky that the best show what they are made of and rise to the challenge of true customer service excellence.
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